About Us

Who Are We?

Candle Shack is a luxury candle manufacturer and supplier of candle making supplies and equipment. 

Established in 2010, the business remains family owned and is based at West Carron Works in central Scotland.  All candle manufacturing takes place here, where state of the art technology and artisan craftsmanship combine to produce candles for some of the worlds leading luxury brands.  This is also the home of our R&D laboratory and engineering division, where innovations such as EcoSystem wax and iMelt heating vessels were developed and are still produced. 

Our eCommerce fulfilment center has recently re-located to West Carron.  With space for over 1,000 pallets and a state of the art inventory management system for pick-pack-ship operations, we have become one of Europe's leading suppliers of candle making components, supplying some of the UK's leading candle manufacturers and small businesses.  With over £1m worth of stock on hand at any time, we provide a robust supply chain for growing candle manufacturers, with an unrivalled range of products.

What we Believe In...

The world is a changing place! Unprecedented access to media, information and choice ensure that the Customer is better placed than ever to exercise an informed decision. People have a right to expect the very best from those who wish to supply products. In order to excel in this dynamic and exciting market place, Candle Shack must be able to meet this demand and anticipate tomorrow today.

We have spent some time pondering our long term goals - which are underpinned by our Purpose, Values and Responsibilities:

Purpose

Our Vision underpins everything we aim to achieve here at Candle Shack:

"We enrich lives - By helping creatives and creators build inspirational businesses, brands and products".

Our strategy is simple. We will combine distinctive design, wonderful fragrances and uncompromising quality in a way – and at a price – that our competitors cannot match.  This will be achieved by working closely with our partners, to build a trusted brand, whilst staying true to our core values.

Values

Our values define us. They provide a clear bearing for us to follow. Our values are:

  • We Innovate. Promoting a creative culture in all that we do. 
  • We Grow Together. Learning is in our DNA
  • We Do Things Right. Never compromising on the quality of our products.
  • We Create a Glow.  Building communities and valuing teamwork.

Responsibilities

We have a responsibility to deliver on our promises. Customers seek high quality, innovative, distinctive and fresh products. We must provide this and understand that we cannot compromise on our wider responsibilities to the environment and our staff.

Our suppliers depend on us. As a responsible business, we will meet our obligations. We are committed to paying on time, every time.

Candle Shack Fragrances

Are your fragrances safe, vegan and paraben free?

All of our fragrance oils are vegan friendly, cruelty free and paraben free. 

Please refer to the SDS for each fragrance for information on phthalates.

Please refer to the PDF files at the bottom of every fragrance page for the SDS, IFRA and Allergen Declarations.

There are also template labels available for candles, diffusers and melts.  These templates show all of the information you must have on your product.

 

Are your fragrances safe for pets?

Our fragrances have been created in line with IFRA standards, which are there to ensure the safe use of fragrances ingredients, however; IFRA’s standards are aimed at humans, and they do not produce standards regarding the safety of suitability of fragrance ingredients in relation to pets. We recommend contacting a veterinarian with any concerns or for advice.

AN OIL I’M USING SAYS ‘SUSPECTED OF DAMAGING FERTILITY OF THE UNBORN CHILD (EXPOSURE ROUTE). IS IT SAFE FOR USE IN CANDLES?

Some of our fragrances do carry this hazard in their raw form. Once diluted, this hazard is no longer applicable. If ever in doubt, check the 8% or 10% SDS that is available via the website for hazards applicable to your candles or wax melts. In any case, we recommend using the appropriate PPE when handling ALL fragrances.

Fragrances

What is the difference between fragrance oils and essential oils?

Essential oils are made from natural ingredients using processes such as steam distillation and solvent extraction. The intention is to capture the "essence" of the plants.

Fragrance oils are made from synthetic fragrance molecules. Although they are man-made, many synthetic molecules are identical to molecules found in nature, but many more are designed by fragrance chemists to give specific aromas that can be used to produce unique and novel fragrance oils.

Both essential oils and fragrance oils are blends of many different types of fragrance molecules.

What are nature-derived fragrances?

Nature-derived fragrances are complex compounds, derived from natural aromatics extracted from nature including trees, plants, and flowers, that also include a small amount of replicated natural accords harnessed without harming the environment.

These natural accords are processed from natural sources by physical or biotechnical procedures to harness the ingredients and consist of materials that can be physically isolated from plants through distillation expression and extraction.

Nature-derived materials can be extracted from plants - one oil can have several different isolates from several plants.

How much fragrance should I use?

Essential oils can have different viscosity than fragrance oils as they are made from natural ingredients, while fragrance oils mainly contain synthetic components. As natural oils tend to be more viscous, we recommend using them at a lower ratio.

If you are looking to make a candle using essential oils, we advise testing your candles with 6-8% oil, while 15% would be a good starting point for your diffusers, subject to any IFRA or CLP restrictions.

If you prefer fragrance oils, you can start testing your candles with 8-10% but you can add up to 14% in some plant waxes, and our recommended diffuser ratio is 15-20% subject to any IFRA or CLP restrictions.

Please always check the IFRA conformity certificate on the product page for each essential oil or fragrance oil, as all oils have maximum permitted percentages for candles, diffusers and rom sprays under IFRA/CLP guidelines.

For concentrated fragrance oils, you can use a lower percentage of oil and still get excellent cold and hot throw. Depending on your wax, our recommended ratio is 3-5% for candles, whilst with diffusers we would advise you to start testing with 8-10%.

What wick should I use with my fragrance?

The choice of wick will depend on which wax is being used. LX or TG wicks work well with mineral waxes. Stabilo, CL, V, TB, ECO or PGS wicks can be used with mineral or vegetable blends, while VRL wicks are suited to blends containing a high percentage of plant wax.

Overwicking can cause larger flames which can then form larger melt pools and generate more soot. Overwicking is the term used to describe the use of a larger wick than necessary for a particular candle.

CLP

What is CLP?

CLP is an EU and UK regulation which requires hazardous chemicals to be classified, labelled and packaged accordingly to ensure a high level of protection for consumers, workers and the environment.

Is CLP LABEL DESIGN tool free?

Yes! We know how difficult and time-consuming adhering to CLP regulations can be. As such, we designed this tool to help you quickly get an accurate label at the click of a few buttons.

Can I access CLP DESIGN TOOL on mobile?

It has been specifically designed for desktop devices and is optimised for Chrome and Microsoft Edge Internet browsers.

What fragrance oils are included?

All Candle Shack fragrance and natural oils have been included.

What type of products can I generate CLP labels for?

This tool can generate labels for Candles (10%), Candles (8%), Candles (6%), Diffusers (15% in Augeo), Diffusers (20% in Augeo), and Room Sprays (5% in non-hazardous base).

What if some of the label templates are missing?

If you can't find the CLP label you are looking for, please check the fragrance description and Safety Data Sheets, as it may be the case that there is no CLP requirement at the chosen scent content or the fragrance can't be used above a certain percentage.

Can this tool be used for custom bases, scent contents or sizes?

At the moment our CLP Design Tool can only be used to generate the labels mentioned above, however, we do offer services for custom SDS and CLP labels using Candle Shack oils or custom essential oil blends.

Can this tool generate CLP labels in other languages?

You can design your CLP labels in 24 different languages: English, Bulgarian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.

Will 60mm labels fit on all Candle Shack containers?

Yes, they will. You can use this size of label for all Candle Shack containers apart from 9cl.

What mass/volume information should I include in my CLP label?

You should always include NET weight. This is the weight of wax and fragrance, excluding the weight of the container.

Can I combine CLP label with safety information using this tool?

Yes, you can! If you choose to do so, pictograms on the left are mandatory. Pictograms on the right-optional, and can be chosen if they are relevant to the product. Please select the maximum of 5 safety pictograms. 

Once I finished designing my labels where can I print them?

We recommend using PRINTED.COM. They offer great prices and fast delivery service.