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Contact Us

To contact support, please use the support button to begin Live Chat or submit a support ticket.  This button is normally at the bottom right of the screen and looks like this...

Live Chat is available 9am until 5pm Monday to Friday.  Outside these hours, you will be able to leave a ticket which will be responded to the next working day.

If you wish to write to us, our postal address is:

Candle Shack Ltd
1C Westmains Ind Est
Grangemouth
FK3 8YE

You can also email support@candle-shack.co.uk

Kind regards,

Candle Shack Support Team