All You Need To Know About iMelts
The iMelt is a digitally controlled wax melter manufactured in the UK, perfect for small to medium manufacturing operations.
The iMelt is a must addition for someone looking to grow or already running a business. No more waiting around for the wax to melt- it’s ready whenever you are.
It helps you to be efficient with your candle manufacturing operations. With iMelts you can set up the temperature that you require for your wax and only worry about closing the production cycle- pouring the candles. iMelts will ensure the consistent temperature of your wax for prolonged periods of time.
All you need to know
How to set up the iMelt
How to clean the iMelt
Q - What does the red sign flashing up ‘out’ mean?
The flashing “OUT” sign displayed on your iMelt indicates that the power is being directed towards the heating element- turning itself off and on- to allow the temperature to be more controlled. It also maintains the temperature as close to the set point as possible.
Q - What does the constant red light mean?
If the “OUT” light is constantly displayed this indicates that the power of the heating element is constant. This is likely to happen if the temperature inside the iMelt is a lot lower than your desired set point.
Q - Can I use your machine in the EU?
Yes! You can use your iMelt in and outside the EU. Your unit will come supplied with a standard British 3-meter 13Amp kettle lead so depending on your country of origin, you may have to invest in an outlet adaptor.
Q - How much wax do I have to add as a minimum?
We recommend having at least one inch of wax or any other desired substance from the base of your unit. This gives your iMelt something to work with, as running your unit empty might result in the permanent damage.
Q - My temperature reading is lower/higher than the display.
Usually, the displayed temperature on your iMelt will be at your desired set point. Nevertheless, if a slight fluctuation occurs- within a few degrees- allow a few hours for the unit to level it out. There are several reasons for this to occur. Please see the examples below.
Q. I have turned my iMelt on 5-10 minutes ago and the substance inside is still not melted. The display is showing 50C, but the wax inside is still solid.
Wait! The iMelt can take up to 3-4 hours to fully melt depending on the type of wax used and the set temperature. The displayed temperature will often be higher as it will mark the temperature of the heating element and not the wax.
Example Nr. 2
Q. My iMelt was set to 70 degrees, but when I added my fragrance the temperature dropped.
It is completely normal for the temperature to drop when filling up the tank with cold wax or fragrance.
Example Nr. 3
Q. I have added some wax in my iMelt, and it’s now completely melted, but the temperature indicated on the display is coming up higher than my set point.
Ensure you have enough wax inside of your iMelt. Remember to stir occasionally for a more accurate reading using a non-metallic stirrer where possible.
*If all of the above is correct then this could be down to a fault with your iMelt. Our engineers can rectify these problems over the phone or a video call by adjusting a few settings on your controller.
Q - Can I add the fragrance directly to the iMelt? Do I have to wait until the wax melts?
Yes! But this depends on what fragrance you are using. Most fragrances at low concentration will be fine and not cause any damage to your iMelt. We would recommend adding the fragrance once the wax inside has become transparent/clear. Stir well to allow the fragrance oil to properly mix with your wax. The temperature can be turned down before removing any wax from the unit.
Q - Can I leave my machine on 24/7? Do I need to turn the temperature down?