About Us

Who Are We?

Candle Shack is a luxury candle manufacturer and supplier of candle making supplies and equipment. 

Established in 2010, the business remains family owned and is based at West Carron Works in central Scotland.  All candle manufacturing takes place here, where state of the art technology and artisan craftsmanship combine to produce candles for some of the worlds leading luxury brands.  This is also the home of our R&D laboratory and engineering division, where innovations such as EcoSystem wax and iMelt heating vessels were developed and are still produced. 

Our eCommerce fulfilment center has recently re-located to West Carron.  With space for over 1,000 pallets and a state of the art inventory management system for pick-pack-ship operations, we have become one of Europe's leading suppliers of candle making components, supplying some of the UK's leading candle manufacturers and small businesses.  With over £1m worth of stock on hand at any time, we provide a robust supply chain for growing candle manufacturers, with an unrivalled range of products.

What we Believe In...

The world is a changing place! Unprecedented access to media, information and choice ensure that the Customer is better placed than ever to exercise an informed decision. People have a right to expect the very best from those who wish to supply products. In order to excel in this dynamic and exciting market place, Candle Shack must be able to meet this demand and anticipate tomorrow today.

We have spent some time pondering our long term goals - which are underpinned by our Vision, Values and Responsibilities:

Vision

Our Vision underpins everything we aim to achieve here at Candle Shack:

"Bringing Beautiful Candles to the World".

Our strategy is simple. We will combine distinctive design, wonderful fragrances and uncompromising quality in a way – and at a price – that our competitors cannot match.  This will be achieved by working closely with our partners, to build a trusted brand, whilst staying true to our core values.

Values

Our values define us. They provide a clear bearing for us to follow. Our values are:

  • Stand Out. Candle Shack was founded with innovation at its heart. We seek to promote a creative culture in our daily business and in all that we do. Our products will stand out from those of our competitors in design and quality!
  • Enjoy Life. We believe everyone has the right to be happy. Our unique fragrances will offer an escape from the stresses of the world. We will bring a touch of luxury to peoples' homes.
  • Be The Best. We will always listen and learn. In partnership with our customers and suppliers we will seek to develop a spirit of learning. We will never compromise on the quality of our products.
  • Hurt Nobody. Our intrinsic family values lead us to value fair and equal relationships. We will always enter relationships based on mutual trust and respect. We believe this is a solid foundation for growth. Our products will respect the world around us.

Responsibilities

We have a responsibility to deliver on our promises. Customers seek high quality, innovative, distinctive and fresh products. We must provide this and understand that we cannot compromise on our wider responsibilities to the environment and our staff.

Our suppliers depend on us. As a responsible business, we will meet our obligations. We are committed to paying on time, every time.