Choosing a supplier is no easy task. Sure, everyone looks good at first glance but who can you really trust to consistently meet your home fragrance supplies needs and to help you when you need it? No need to wonder; here is exactly why Candle Shack is the best candle making supplies company to help you succeed.
It’s easy for suppliers to make bold claims on the quality of their products but can they back it? At Candle Shack, we’ve always put quality at the core of everything we do, which is why we are one of the only companies on the market that have invested in an in-house lab of home fragrance experts.
They test each and every product we consider to ensure that they are safe, fit for purpose and that they will work beautifully in your home fragrance products. It’s not enough that the product is well made and safe, we always make sure that it will give outstanding performances in the specific context of home fragrance so you can be sure that you are getting nothing but the very best supplies for your craft projects.
Once our lab has approved the product, we order stock for you to enjoy. Our quality control team then inspect the deliveries from our suppliers ensuring quality at every stage of our supply chain.
Expertise at your fingertips
Since opening in 2010, Candle Shack has come a long way. We started as a husband and wife duo making candles in their garage and we now have a lab full of experts in everything home fragrance and commercially make thousands of candles and diffusers every year. It’s been a long road with lots of trial and error and we want to share all that we’ve learnt with you.
More than just selling supplies, we want to help you successfully build a strong home fragrance business. We’ve made it our mission to teach the next generation of creators and provide them with all the knowledge, expertise, and tools we wished we had when we started out and that you need to create stunning, safe candles, wax melts and diffusers.
Our lab is constantly testing, tinkering, and finding better ways to make safe and high-performing home fragrance products. Here are the top resources we’ve developed, all available to you whenever you need them:
Trusted by the world's best brands
We have been delighted to work with some of the most luxurious and renowned brands. Incredible companies like Paul Smith and Floral Street have partnered with us to create their candles and diffusers sold on the high street. We also have had the absolute pleasure of helping incredible artisanal brands like Cotswold Candle Co. and The White Candle Company achieve their potential and become the fragrant powerhouses that they are today. They trusted us to have the right expertise and candle making supplies to create outstanding home fragrance experiences that their customers would love. Whatever your size, big or small, we’re here for you.
Fast and reliable delivery
Having the right products is only half of the offer, you also need them to arrive at your doorstep in perfect condition and in due time. Our warehouse team packs our products with care to avoid leaks or breaks, making sure they are safe as they make their way to you.
99% of our orders are ready to ship within 3 working days, with a a variety of delivery alternatives to choose from. From collection to shipping, we work with trusted partners to get your candle and diffuser making supplies to you, however, and whenever is best for you.
Help, however you need it
Home fragrance is a wonderful but challenging world and we want to make sure you’ve got all the help you need to help you conquer it. This is why our dedicated customer service is always here to answer your questions, whether they are about your order or the best way to achieve scent throw in your diffuser. There’s nothing that makes us happier than helping our customers through their craft challenges so don’t hesitate and reach out to us however is most convenient for you (email us at email@example.com, phone or Whatsapp us at 01324 238032 or use our chatbot).
Bonus: We’re here to stay
We may have had humble roots but we’re no amateur. We didn’t become Europe’s leading home fragrance supplies wholesaler by accident. With over a decade of experience in the industry and expert advice, we set up a continuously improving, robust, and sustainable system, from supply chain to finance and everything in between, to make sure we are in the best position to get you the supplies you need when you need them. By choosing Candle Shack’s scale and expertise, you get that extra peace of mind knowing that we’ll be here year in and year out to fulfil your home fragrance supplies needs.
And this is why, in a nutshell, we are the leading home fragrance supplies wholesaler in Europe. We hope you’ll trust us to help you reach candle, wax melt, and diffuser success and please get in touch with any questions that you may have!